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VISAHO – Real estate management and operation, enhancing customer satisfaction.

31/01/2026
In real estate management, quality is measured not only by technical systems or standard procedures, but also by the emotional experience that customers feel every day.

an operational management perspective, asset value lies not simply in size, design, or location, but is formed and maintained through the stability of the technical system, discipline in daily operations, and the ability to proactively control risks. It is this "silent operation" process that determines whether an asset retains its value over time.

At VISAHO, we understand this, and to enhance the well-being of our residents and customers, we implement the following:

• Training our team to a unified standard, demeanor and communication to handling customer situations as quickly as possible.

• Standardizing operational processes to ensure a consistent and reliable customer experience.

• Continuous improvement (Kaizen) based on customer feedback and constantly enhancing service quality.

• Organizing events within the building to enhance the Japanese cultural experience and foster community connection for residents and customers.

A well-managed building is one where: Customers and residents feel safe and secure; and the living and working environment maintains long-term stability.

VISAHO believes that when people are properly trained and operational thinking is enhanced, the spiritual value of customers is also sustainably nurtured over time.

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