VISAHO applies technology while maintaining meticulous attention to customer care.

The customer service team at VISAHO project management offices, listening and communicating to handling situations, is always meticulous, proactive, and respectful of residents' and customers' experiences.
In parallel with the human element, VISAHO applies digital solutions to support customer service, implementing a multi-channel customer service model, most notably with its operational management app.
Through the VISAHO app, residents can submit service requests, provide feedback, register for amenities, and track operational information quickly, conveniently, and transparently, making interaction with the management team more proactive and easier every day.

Digitalization hasn't changed how VISAHO cares for its customers; instead, it allows the sophistication of service to be fully expressed, aligning with the modern lifestyle and the increasingly high expectations of today's customers.
Technology supports the process, but the sophistication of service still stems the Japanese-standard attitude and service discipline – something VISAHO steadfastly pursues at every customer interaction.