VISAHO conducts posture and working style training for the management
Japanese enterprises often attach great importance to the principles of human resource management and training. The Japanese often focus on the process and small details to improve the overall quality.
Appearance, style, posture and communication while providing services are one of the most important aspects to evaluate whether the management staff is professional or not, and behaves with customers with standards or not.
Based on that, VISAHO builds a set of Visaho Standard service quality standards including all standards that are synchronously regulated in terms of appearance, posture, and behavior of personnel.
Thanks to that standard, the Service Quality Control Specialists at VISAHO will put knowledge the operational process through periodic training for personnel of all projects. This training course has many in-depth contents on real estate management and is conducted monthly to ensure the quality of service at the projects. In addition to Visaho Standard, VISAHO also trains 5S processes to improve work efficiency.
The seemingly small things, they can combine into point-of-touch journey - all that customers feel about the service that VISAHO provides. VISAHO realizes that today's customers are not just a "gray crowd". Modern customers need to be respected, cared for and listened to and treated with sincerity. Therefore, each VISAHO employee is trained to consider customers as the most important, always striving to meet the expectations of residents and customers with the heart of service profession.
Hopefully VISAHO's efforts will bring residents and customers the most comfortable and satisfied living and working space!
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