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VISAHO training recruitment by Japan quality criteria

20/09/2022
Recently, VISAHO Service Quality Control experts hold service quality standard training sessions for front desk staff VISAHO’s projects. The experts share useful knowledge, postures to working attitudes, communication methods, and customer care skills for the receptionist... so that each VISAHO customer has a satisfactory experience. 

VISAHO is a real estate enterprise Japan and inherits the spirit of Omotenashi - services the heart of the parent company Sankei Building.

Having experience after many years of operation, we realize that, to have employees who understand and imbue the spirit of Omotenashi, the most important thing is to have a quality training process in a relative duration.

Harmonious combination of sophistication in Omotenashi service style and the actual market in Vietnam, VISAHO’s experts have researched a set of Service Quality Standards - VISAHO Standard as a standard measure to assess the level of service perfection of the company's current services.

In addition to researching, VISAHO regularly conducts a training program on Service Quality Standards to each employee so they can understand, imbibe and practice the set of standards well. 

VISAHO organized training sessions on service quality standards for employees

VISAHO organized training sessions on service quality standards for employees

Recently, VISAHO Service Quality Control experts hold service quality standard training sessions for front desk staff VISAHO’s projects. The experts share useful knowledge, from postures to working attitudes, communication methods, and customer care skills for the receptionist... so that each VISAHO customer has a satisfactory experience. 

During the training sessions, the receptionists were guided along with discussion, practice, and interactive Q&A to understand the essence of knowledge. The training session organized by VISAHO also gives employees the opportunity to interact

The training session organized by VISAHO also gives employees the opportunity to interact

In addition to improving skills and service experience, the training sessions held by VISAHO also give employees a chance to exchange, learn each other, and strengthen the bond with colleagues to have a good working attitude.

In general, VISAHO constantly focuses on building a dedicated team of employees, which is the premise to realize the goal of making a difference in the real estate service industry in Vietnam, towards the vision of becoming a No. 1 real estate service company in Vietnam with "High quality and professional service capacity".

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