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VISAHO Customer Service - dedicated to the smallest things

29/03/2024
The Customer Service Department is a team that performs Customer Service tasks, receives information, opinions, and feedback residents and customers related to VISAHO's management at buildings. there, Customer Service can assist residents in solving problems or transfer information to functional departments to handle situations to help residents and customers.

The Customer Service Team is an important link in the building management system, a link between residents and other departments. The professional qualifications as well as the professional and sophisticated working style of the Customer Service staff will determine up to 80% of the satisfaction of residents and customers.

VISAHO's Customer Service personnel are fully equipped with professional skills and soft skills such as listening skills, analyzing and processing information, communication and negotiation skills, and teamwork skills. ... to ensure that residents and customers receive dedicated, thoughtful care and quick and accurate support when needed.

VISAHO employees are always reminded how to communicate and behave with residents and customers to be dedicated and thoughtful in every moment. This will bring good impressions, further enhance the service value that customers receive, and enhance the company's reputation.

We will always maintain and further improve the quality of our services, bringing satisfaction to residents and customers!

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