Omotenashi: The special mark of the reception team at VISAHO

The spirit of Omotenashi, in Japanese culture, is attentive service but also means heartfelt care, putting the customer's feelings and experiences first. The reception team at VISAHO has applied this philosophy to every action, the correct way of bowing, and friendly smiles, to being ready to correct documents for customers or promptly supporting when customers need help. Every action, no matter how small, is done with sincerity and meticulousness, showing respect for customers. This has a deep impression, helping customers not only feel the professionalism but also see VISAHO's intention in bringing the most complete experience.

The receptionists of VISAHO are well-trained and always maintain a professional and standard demeanour in all situations. The harmonious combination of professionalism and standard Japanese service style makes the difference, it makes each customer feel respected in each meeting.

VISAHO is proud of delivering exceptional service – where dedication is reflected in every detail. The reception team not only ensures customer satisfaction but also contributes to building a humane and sustainable community. With Omotenashi as a guiding principle, VISAHO is committed to continuously improving the value of experience, bringing the best to residents and customers.