Experience 5-star management services at Capital Place

Until now, after 1 and a half years of management, VISAHO's high-class Japanese standard services have contributed to preserving and developing the value and image of the international Class-A office in the office building market in Vietnam.

VISAHO is a subsidiary of Sankei Building - a multi-industry real estate corporation in Japan

VISAHO is a subsidiary of Sankei Building - a multi-industry real estate corporation in Japan so this enterprise has inherited all valuable experiences the service culture in the land of the rising sun. During 6 years of development, VISAHO has created a set of service standards called Standard. VISAHO is the only management company applying Japanese service standards in Vietnam. Currently, the Capital Place office building is one of the projects that applied The Prestige service line (a set of standards) - VISAHO's most advanced service line, approaching the 5-star high-class service level.

Considered ‘’The Dragon’’ in the office building market in Hanoi, since its premiere, the project has always been a focal point in the market. The project possesses an attraction of the unique, modern, and convenient design, providing nearly 100,000m2 high-end office and retail floor spaces for the Capital office real estate market.

The Prestige - premium service line 5

Realizing this is a huge project drawing a lot of attention the market. VISAHO determines that The Prestige - 5-star high-class service line will be suitable for Capital Place, highlighting the class and luxury of this real estate project. The Prestige is the most luxurious service line of VISAHO, with the service quality approaching the highest level of luxury and high-class hotel service.

With The Prestige, the customers at Capital Place can feel the professional and dedicated service of Japanese standards. The security staff always stands by to open car doors and instructs visitors right at the entrance. The receptionists are highly trained, always smile, welcome and respond to the questions of the customers as the Omotenashi criteria – services the heart of the Japanese Culture.

Capital Place is equipped with a multi-layered security system

Capital Place is equipped with a multi-layered security system. The VISAHO’s security team is on duty 24/7. They are experienced and skillful in controlling the property via CCTV, therefore, it is easy to assist customers to find lost items, alert unauthorized entry, and identify conflict situations affecting the value of the building.

Capital Place owns a high-speed elevator system of 6m/s, the elevator is integrated with smart technology that recommends empty elevators and categorizes them into low and high floor lifts, saving time for users. As the first building in Hanoi to receive the LEED Certificate, the building is equipped with an air purifier system that is capable of filtering fine dust with a microscopic size, helping to maintain fresh air in the working environment. The building is also equipped with modern systems such as a fire protection system, camera system with facial recognition... To create the most comfortable working space for tenants and ensure the operation and durability of the modern systems, VISAHO has applied high-quality technical services in management.

The engineering has applied the thorough training model, the department has arranged personnel to closely supervise the work progress. Moreover, VISAHO has its own checklist for management with the motto ‘’risk prevention’’. The technical experts always supervise, control the quality, make reports regularly and advise the developer to prevent potential risks.

VISAHO's Quality Management Department regularly checks

With a deluxe and modern design, increasing efficiency in work, Capital Place is a class-A office building selected by numerous large enterprises as a place to "set foot". To match the high-class tenants, the VISAHO management board also provides professional customer care services to support clients all the ways. These services increase the reputation and value of the building and support the developers’ business.

The Quality Control department of VISAHO regularly inspects and controls works of other departments for good service quality. Along with the project’s personnel, the VISAHO’s domestic and foreign experts are willing to support tackling issues, which brings confidence and trust to the developers and clients

It can be said that Capital Place is a rare and valuable project that can meet all requirements and geographical advantages. Thanks to the management of VISAHO, the perfection of this project may enhance the value and bring convenience to customers.